Here’s an unpopular opinion: Anderson Cooper’s recent coverage of “drive-by lawsuits” on 60 Minutes wasn’t nearly as egregious as many disabled people seem to believe. Such lawsuits, named for the speed and lack of warning with which they are initiated, are filed against business owners whose locations do not fully comply with the accessibility standards set forth by the Americans with Disabilities Act (ADA). Cooper’s angle was, unfortunately, strongly slanted against the importance of adhering to the laws set forth by the ADA. But even from my vantage point as a wheelchair user and activist who fights fiercely for accessibility, I’m not fully on board with the disability community directing the majority of their anger toward Cooper. Though his reporting on these lawsuits missed the mark in multiple ways, it shouldn’t go unnoticed that Cooper exposed a major issue: there are lawyers out there undermining the hard work of activists, and the ADA itself, by recruiting disabled people to sue for even the most minor ADA violations as a money-making scheme.
Drive-by lawsuits lead to small gains in accessibility, but at what cost? One of the interviewees on 60 Minutes made this point well, noting that slapping people with lawsuits before trying to work with them to correct accessibility issues only serves to make business owners wary of the disability community. Indeed, such wariness and animosity was clearly evident in the demeanors of the business owners that Cooper interviewed.
Arguably, then, the lawyers who are supposedly working in the interest of the disability community by filing these lawsuits are actually fanning the flames of discrimination toward disabled people.
None of this is to say there weren’t glaring omissions of information in Cooper’s reporting. He should have addressed the history behind the ADA – the relentless, often unrecognized activism of people who have been fighting for full accessibility for years. And he should have covered the very real accessibility issues that millions of Americans still encounter each day. John Wodatch, former chief of the Disability Rights Section of the Department of Justice, who Cooper interviewed, was absolutely correct in his assertion that since the ADA was passed in 1990, over 25 years is an excessive “grace period” for following the law. It is certainly beyond ridiculous that we’re still fighting for basic access needs so many years after the passage of the ADA. But lining the pockets of greedy lawyers shouldn’t be a first line of defense.
As such, the segment would have been more effective if it addressed alternative advocacy tactics to work with business owners for proper accessibility, acknowledging the countless advocates who are doing the work of educating business owners and providing accessibility trainings and technical assistance each day. These people should be the ones who members of the disability community turn to if they find a business to be inaccessible. If a business owner refuses to comply with the law after initial advocacy steps are taken, then that is when legal action should be considered.
After all, the right to sue for ADA violations is an important tool for the disability community, but when lawsuits are thrown around like confetti, it ultimately subverts the weight they are intended to hold.
On the whole, Cooper indeed failed to cover the issue of drive-by lawsuits in a balanced way, but I urge the disability community to think carefully about how we respond. I know how exhausting it is to live in a world where people so often cannot be bothered to follow laws meant to protect our civil rights, but I choose to view the 60 Minutes segment as an opportunity. We can use this as an opening to reach out to 60 Minutes, and to further our efforts to publicize more information on the accessibility resources and information available to business owners on local and national scales. Keep in mind that true activism leaves far more than lawsuits, bitter business owners, and a new swimming pool lift or a few extra feet for an accessible parking space in its wake.
Even if we have to painstakingly accomplish it one person or location at a time, true activism forges deeper understanding, lasting connections, open communication, and unconditional acceptance among people. And that’s how accessibility and inclusion are achieved.