The Department of Labor and the Colorado Department of Labor and Employment reached an agreement March 11 to improve the accessibility of state services.
The agreement stems from a complaint filed with the DOL’s Civil Rights Center in 2011, where a person with hearing disabilities state was not accommodated with a qualified American Sign Language interpreter when he sought to apply for unemployment insurance benefits.
Under the agreement, the Colorado Department of Labor and Employment is required to establish policies for responding to requests for communication services. In addition, the agency must evaluate its unemployment insurance and workers compensation programs for accessibility issues, provide staff training and conduct outreach to disability advocacy groups.
“(The DOL Civil Rights Center) will continue to actively investigate complaints and resolve allegations of discrimination, ensuring there is equal opportunity for all people in programs that fall under our authority,” CRC Director Naomi M. Barry-Pérez said in a news release.